Which procedure do I need?
Tell us which permit you have and we will take you to the right procedure.
We help you with NIE/TIE renewals, Spanish nationality, immigration appointments, fingerprint appointments and other procedures. We review your documents and follow your case file with you.
We focus on renewing permits and on the procedures that come after they are granted. Before you pay, we ask you the same questions we would ask at the office.
Tell us which permit you have and we will take you to the right procedure.
Did you get your papers through the 2026 regularisation? Don’t put them at risk!
Your permit only lasts 1 year: switch it to one of up to 4 years and stop renewing every year.
We take care of everything: we review your case, prepare your file and submit it within the legal deadline.
→ Check for FREE if you can renew it now.
If it’s still too early, we’ll email you when your time comes.
We find your fingerprint appointment at the offices you choose, pay the fee and fill in the EX-17. You don’t pay until we have the appointment. The bundle that also includes the card collection appointment works out cheaper.
We register you for the DELE and CCSE exams and file your application with the Ministry of Justice. We also give you the official questions that can come up in the CCSE exam and show you how to practise them with an app on your phone.
New 4-year permit. The residence fee is included in the price.
New 4-year permit. Both official fees are included in the price.
Switch to long-term residence after 5 years: no more permit renewals, only the card. If you already have it, we find your card renewal appointment.
We only handle these procedures. For arraigo or family reunification we recommend an immigration lawyer.
The initial consultation lets us understand your situation and the procedure you need.
We tell you which documents you need and which steps apply.
You can scan and upload documents from your private area in the app.
You see the status of your documents and case file throughout the process.
A private area to send documents and track your procedure from your phone, without unnecessary trips.
Photograph several pages, review them and send them as a single PDF.
You'll know whether a document is pending, validated or needs fixing.
Access the information GestionaTusPapeles.es makes available to you.
Link your account with a QR code, temporary code or access link.
Available in Spanish, English, French and Arabic.
Available for Android and iPhone. After your consultation we give you access to your private area.
Before you hire us we explain the scope of the service, our fees and the official charges.
We check your documents before filing to reduce requests for more information and delays.
You always know where your case file stands.
Online filing anywhere in Spain and in-person attention in Cieza (Murcia).
GestionaTusPapeles.es is a brand of ALDEVORA Gestión Empresarial, S.L., a company based in Cieza (Murcia, Spain).
Yes. Many procedures can be prepared and filed online. We also offer in-person attention in Cieza (Murcia).
We review your permit and your situation to tell you the applicable procedure and documents. NIE and TIE are not exactly the same thing, so we check your case first.
Yes, we can assess nationality by residence and guide you on the documents and exams that apply to your situation.
We can help you manage and prepare appointments when the official system has availability. Availability depends on the authorities, and we cannot guarantee a specific date.
The first guidance consultation is free. Before you hire a service we will tell you its scope and, where applicable, the cost of the procedure and the official fees.
The first guidance consultation is free and with no obligation.
Write to us, call us or visit our office. We'll get back to you as soon as possible.
This is a translation provided for information. In case of discrepancy, the Spanish version prevails.
Purpose. This website provides information about the management and support services for immigration and nationality procedures offered under the GestionaTusPapeles.es brand.
Information. The content is for guidance only and does not replace an individual review of each case. GestionaTusPapeles.es is not a public body and does not act on behalf of the authorities. No outcome, appointment date or decision date is guaranteed.
Intellectual property. The texts, design, logos and other elements of this website belong to its owner or are used with permission. Reproduction without consent is not allowed.
Governing law. This website is governed by Spanish law, without prejudice to any applicable mandatory rules.
This is a translation provided for information. In case of discrepancy, the Spanish version prevails.
Data controller. ALDEVORA Gestión Empresarial, S.L. (GestionaTusPapeles.es), NIF B-88867726, Calle San Antonio, 3 Bajo, 30530 Cieza (Murcia), Spain. Email: admin@gestionatuspapeles.es.
Data we process. Identification and contact details; NIE/TIE, passport, nationality, date of birth and immigration status; employment details and details of your employer when the procedure requires them; the documents you provide for your procedure; and the technical data needed for secure access to the app. Depending on the procedure, those documents may include criminal record certificates, medical reports, proof of status as a victim of gender-based or sexual violence or data about family members, including minors. We only process these data if you give your explicit consent in the engagement letter, and solely to submit them in your procedure. If you provide data about family members, you must inform them.
Purposes. Answering your enquiries; providing the contracted service (reviewing documents, preparing and following case files and responding to requests from the authorities); managing your access to the app; and complying with legal obligations. Immigration documents are processed solely for these purposes.
Legal basis. Answering your enquiry: your consent. Providing the service and managing the app: the contract. Invoicing: legal obligation. Criminal records, health data and data about minors: your explicit consent, given by signing the engagement letter, and the mandate you grant us for your procedure. Keeping your identity and residence documents for your next renewal: our legitimate interest in providing that service; you may object. Notifying you on your phone of updates on your application: your consent, given when you turn on notifications; you can withdraw it at any time in your phone settings (Art. 6.1.a GDPR). Letting you know when the application window for a procedure opens, if you leave us your details for that on the website: your consent (Art. 6.1.a GDPR).
App permissions. The app only accesses the camera or photo gallery when you start scanning or attaching a document.
Recipients. The public authorities competent for your procedure. If a registered lawyer, administrative agent (gestor administrativo) or labour-law adviser (graduado social) is needed to submit your case file, we will share only the essential data with them, as provided in your engagement letter. Our technology providers act as data processors: Euronodes (app server, European Union), DonDominio (website and email, Spain) and Lleida.net (electronic signature of the engagement letter, Spain). If you write to us on WhatsApp, Meta processes those messages in the USA under the EU-US Data Privacy Framework; please use the app to send documents. If you need to be registered for the nationality exams (DELE and CCSE), we share your details with the Instituto Cervantes. Payments are processed, depending on the method you use, by Stripe (Stripe Payments Europe, Ireland) or by BBVA through Redsys (Spain), which act as independent controllers to handle the payment and prevent fraud. We never see your full card details. If you turn on app notifications, Expo (which provides our notification service), Google (Firebase, on Android) and Apple (on iPhone) receive your phone's notification code and a text containing no details of your application, and may process them in the USA under the EU-US Data Privacy Framework. Your documents and case data stay within the European Economic Area. We do not sell personal data.
Retention. The documents for your procedure are kept for up to 1 year after the final decision on your case file, to handle any appeals, and are then deleted. Criminal record certificates are deleted as soon as your case file is decided, because they expire within a few months. Your identity and residence documents (passport, TIE and birth certificate) are kept for up to 5 years from the decision on your last procedure, so we can prepare your next renewal (usually after 4 years) without asking for them again; you can object at any time by writing to admin@gestionatuspapeles.es and they will be deleted one year after the decision. Criminal records and health data are never kept for this purpose. Invoicing data are kept for 6 years as required by law. Enquiries that do not lead to a contract are deleted after one year. Details you leave so we can tell you when an application window opens: deleted one year after we notify you.
Your rights. You may exercise your rights of access, rectification, erasure, objection, restriction and portability by writing to admin@gestionatuspapeles.es, and you may lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).
Security. Reasonable technical and organisational measures are applied to protect information against loss, alteration and unauthorised access or disclosure.
This is a translation provided for information. In case of discrepancy, the Spanish version prevails.
This website does not currently install advertising or analytics cookies. Fonts are served from this same server, with no connections to third parties. If third-party tools using cookies are added in the future, this policy will be updated and consent will be requested where required.
This is a translation provided for information. In case of discrepancy, the Spanish version prevails.
To request the deletion of your access, account or data associated with GestionaTusPapeles.es, write from the email address linked to your case file to admin@gestionatuspapeles.es with the subject “Eliminación de cuenta” (Account deletion).
For security reasons, we may ask you to verify your identity. Once verified, we will delete your app access and associated data, except for data we must keep for the period required by law. We will confirm the deletion by email.
Deleting your account immediately disables your access to the app. Your documents are blocked and deleted when the retention period set out in the privacy policy ends; if that period has already ended, they are deleted straight away.