We find the appointment to collect your card
You have given your fingerprints and now you need an appointment to collect your card. We look for it at the same office, for when your card is ready. You pay nothing until we have it.
How it works
Tell us where you gave your fingerprints
The card is collected at the same office.
We find your appointment
For about 40 days after the fingerprints, when the card is usually ready.
You pay and receive it
You have 48 h to pay and you see the day, time and receipt.
You collect your card
With your passport and the fingerprint receipt.
Collecting the card has no official fee: the price is our service, VAT included. If you haven’t given your fingerprints yet, see our fingerprints + collection bundle.
Frequently asked questions
Do I have to pay anything for you to start searching?
No. You only pay when we have your appointment.
Is there a fee to collect the card?
No. The card fee is paid only once, before giving your fingerprints.
What do I need to bring?
Your passport, the fingerprint receipt, your old card if you are renewing and the appointment receipt.